These terms and conditions (the TERMS) (together with the documents mentioned in these- Privacy and Cookies policy) contain the conditions of use when you visit this website www.femivoz.es either as a guest or as a registered user. The use of the website includes access, navigation, or registration, using the website or any of its sub-domains, including any content, functionality, or services offered on or through the website. Please read these TERMS carefully before you start using the Website, as these will apply to your use.

By using the website, you confirm that you accept these TERMS and that you agree to comply with them. If you do not agree with these TERMS, you must leave the Website immediately and avoid using it.


General conditions of use and sale of session bonuses


Skype sessions

1. Description

The online consultations of www.femivoz.es consist of real-time speech therapy consultations by Skype videoconference. All inquiries will be answered by the Speech Therapist MARIELA ASTUDILLO RAMÍREZ. Skype or videoconferencing facilitates and diversifies patient-speech therapist access. They allow real-time, personalized, exclusive, and confidential attention, without losing face-to-face contact. It allows the regular treatment of patients who cannot attend the consultation personally for reasons of mobility, work, or because they reside far away or in another country.

2. Operation of the online consultation

The online videoconference consultation consists of a consultation with a speech therapist, through the internet. You can see and listen to the speech therapist in real time from your computer, tablet, or your smartphone, from your home or anywhere else. A quiet place is recommended where you will not be disturbed for the duration of the session. The speech therapy sessions will be done through the Skype program. To hire this service, it is essential that you have speakers or headphones that work correctly to be able to listen to the speech therapist from your computer. It is also necessary that you have a microphone so that the speech therapist can hear you correctly in real time and a webcam so that the speech therapist can see you if you use a computer.

3. Payment methods

Online inquiries from www.femivoz.es are paid and session bonuses purchased through www.femivoz.es are valid for 6 months. Once these 6 months have passed, if the patient has not finished the treatment because she has suspended the ongoing treatment, the patient must buy a new bonus. To contract the online feminization of voice treatment, you need to select your voucher and make the payment via PayPal through your PayPal account or by credit card. Bank transfers and payment by Western Union are also accepted. When making the payment, you will accept these conditions of sale and use. Once the payment is made, the Speech Therapist will contact you personally to define the calendar of consultations based on your availability. If you do not have a Skype account, the Speech Therapist will guide you in its creation and installation on your computer.

4. Collection of information

The information that the patient provides in each of the forms on the website is stored in the database of www.femivoz.es. By pressing the “send” or “pay” button you are accepting these rules of use of the online inquiries of www.femivoz.es.

5. Feedback

For any problem in this regard, or if you have suggestions on these conditions of use, do not hesitate to contact us through the following email: contacto@femivoz.es

6. Responsability

Femivoz is not responsible for the general operating conditions of the Internet at the time of the consultation, nor for the quality of video and audio during it. The patient may request a new consultation for free exclusively in the case of connection problems that do not allow for efficient communication.

7. Cancellation and refund

Femivoz reserves the right to cancel courses due to lack of attendees. In this case, buyers will be reimbursed in full of the amount paid for registration.


General conditions of use and sale of training vouchers


Individual training by videoconference

1. Description

Online training consists of real-time individual training by videoconference. All lessons will be taught by the Speech Therapist MARIELA ASTUDILLO RAMÍREZ. The aim of these lessons is to instruct the student in the sector of the feminization of the voice. There are different lessons available depending on the number of hours. There is also a bonus including an option for a consultation in relation to a clinical case for which speech therapist Mariela Astudillo Ramírez will guide the interested party at a practical level. This type of training is individual, if the speech therapist suspects at any time that there is more than one person attending this training, the training will be canceled immediately, and the money will not be returned to the affected person. On the other hand, this training is protected by copyright, so any attempt to reproduce, plagiarize, or retransmit it without the author’s consent will be considered a crime and will be presented in the courts of the city of Malaga.

2. Operation of online training

Online videoconferencing training consists of a speech therapy training with a speech therapist, through the internet. You can see and listen to the speech therapist in real time from your computer, tablet, or smartphone, from your home or anywhere else. A quiet place is recommended where you will not be disturbed for the duration of the training. To carry out the training, it is essential that you have speakers or headphones that work correctly to be able to listen to the speech therapist from your computer. It is also necessary that you have a microphone so that the speech therapist can hear you correctly in real time and a webcam so that the speech therapist can see you if you use a computer.

3. Payment methods

The online training of www.femivoz.es are paid and the training vouchers purchased through www.femivoz.es are valid for 1 year. To hire an online training, you need to select your voucher and make the payment via PayPal through your PayPal account or by credit card. Bank transfers and payment by Western Union are also accepted. When making the payment, you will accept these conditions of sale and use. Once the payment is made, the Speech Therapist will contact you personally to define the training calendar based on your availability. If you do not have a Skype account, the Speech Therapist will guide you in its creation and installation on your computer.

4. Collection of information

The information that the user provides in each of the forms on the website is stored in the database of www.femivoz.es. By pressing the “send” or “pay” button you are accepting these rules of use of the online training of www.femivoz.es.

5. Feedback

For any problem in this regard, or if you have suggestions on these conditions of use, do not hesitate to contact us through the following email: contacto@femivoz.es

6. Responsability

Femivoz is not responsible for the general operating conditions of the Internet at the time of the consultation, nor for the quality of video and audio during it. The patient may request a new consultation for free exclusively in the case of connection problems that do not allow for efficient communication.


General conditions of use and sale of classroom courses


Face-to-face courses with online registration

1. Descripction

Face-to-face courses consist of collective lessions for speech therapists and students. All the training will be given by the Speech Therapist MARIELA ASTUDILLO RAMÍREZ although you can count on some courses with the collaboration of other professionals. The aim of these courses is to instruct the student in the voice feminization sector. There are different courses spread over cities. The courses are protected by copyright, so any attempt at reproduction, plagiarism or retransmission thereof without the author’s consent will be considered a crime and will be presented in the courts of the city of Malaga.

2. How the courses work

Each course will have a specific duration. Those wishing to attend the courses can find all the information related to them on the website of www.femivoz.es.

3. Payment methods

Registration for the face-to-face courses are made online at www.femivoz.es and are paid. They are not refundable under any conditions. To register online, you must select your registration, student, or speech therapist, and make the payment via Paypal through your Paypal account or by credit card. Bank transfers and payment by Western Union are also accepted. When making the payment, you will accept these conditions of sale and use. Once the payment is made, you will receive a confirmation email to the email indicated in your registration to confirm the payment.

4. Collection of information

The information that the user provides in each of the forms on the website is stored in the database of www.femivoz.es. By pressing the “send” or “pay” button you are accepting these rules of use of the online training of www.femivoz.es.

5. Feedback

For any problem in this regard, or if you have suggestions on these conditions of use, do not hesitate to contact us through the following email: contacto@femivoz.es


General conditions of sale of books


“The Feminization of the Voice of the Transsexual Woman”

1. Sales system

There are several ways to send us your order:

  • Internet through the “shopping cart”
  • Internet through an email communication to the address contacto@femivoz.es
  • Telephone +34 625 14 46 47

2. Applicable taxes

The price of the book “The Feminization of the Voice of the Transsexual Woman” is subject to the Value Added Tax (VAT) of 4%. Purchases to be delivered within the territory of any of the member states of the European Union will be subject to VAT. Purchases that must be delivered in territories of non-member states of the European Union, the Canary Islands, Ceuta, or Melilla will be exempt from VAT.

3. Payment method

For online purchases using the store on the site www.femivoz.es, payment is accepted through the secure payment platform PayPal and payment by bank transfer.

For the rest of the purchase modalities, the same payment methods will be accepted

4. Form, expenses, and delivery time

The book will be sent by registered mail. The delivery date at the customer’s address depends on the shipping area.

In the same purchase form, you can know, before confirming your order, the shipping costs.

The transport deadlines can be altered by extraordinary incidents in the carrier and by difficulties in the delivery of the merchandise. All books purchased and paid cannot be returned. Money refunds are not accepted.

5. Shipments outside Spain

For orders placed from abroad, there are shipping costs. These costs depend on the country of destination of the merchandise. When indicating the destination country in the shipping costs section, the costs will be indicated for each case. These shipping costs will be added to the amount of the product you want to buy.


Other applicable TERMS


These TERMS refer to the additional conditions, which also apply to the use of the Website:

 Our Privacy Policy establishes the TERMS in which the personal data collected by us, or that you provide to us will be processed. You should read the Privacy Policy, which contains important information about the use of your personal data, other information related to our security and privacy processes and policies. By using this site, you consent to such treatment and guarantee that all the information provided is accurate.

  • Our Cookie Notice, in which information about cookies is provided on the website.

Any use of the Website that is not expressly permitted by these Conditions is a violation of these TERMS and may also violate copyright, trademark, and other laws. In the event that you do not comply with these TERMS, your right to use the Website will terminate immediately and you must, at your discretion, return or destroy copies of the materials you have made or obtained from the website.

Information about us

The website, its domain name and associated subdomains are operated by MARIELA ASTUDILLO RAMÍREZ, registered in Spain, Altos del Rodeo 20-7, 29660 MARBELLA.

If you have any questions, complaints or comments about this website, please write to the address mentioned above or send an email to contacto@femivoz.es 

Changes to these TERMS

We may review and update these TERMS at any time by modifying this web page. All these changes will be effective as of their publication on this website. Please visit this page periodically to be aware of the changes made and that link to you. The continued use of the website by you, after any update is published, your acceptance is inferred

Web changes

We are constantly looking for ways to improve this website, therefore, we are updating and changing the content frequently. However, keep in mind that eventually some content on the Website may be outdated. Unless required by law we are not required to Update our content.

Information dependence

Website content is provided to the public as it appears or as available. We do not represent or promise anything regarding the content of the website, including that related to accuracy, completeness, advice given, or statement made through the website or any other future-oriented one. Therefore, we have no responsibility for the use that you or anyone makes of the material or content of the website. The decisions or actions you take based on the information provided through the Website are at your sole discretion and risk and you should obtain professional or specialized advice when necessary. Nothing in this paragraph may affect your legal rights (including your rights to receive an adequate level of service).

Website access

This website is offered as a service for you and you are allowed access temporarily. We reserve the right to suspend, withdraw, correct, or modify all or any part of the Website without prior notice.

We make every reasonable effort to correct any error or omission as soon as possible once it has been brought to our attention. We do not represent or warrant that the Website, or any content on it, is always available or is uninterrupted or free from errors or omissions.

We take reasonable precautions to prevent viruses and malicious codes on the website, however, you are responsible for the configuration of information technology, computer programs and platform in order to access this Website. You must use your own virus protection software and are responsible for ensuring that anything downloaded from the Website is suitable for use on the computer and is free of viruses and malicious code. Therefore, to the extent permitted by law, any liability that may arise in relation to or as a result of any failure to do so is excluded.

Access to the Website may be suspended temporarily and without prior notice in case of system failure, maintenance or repair, or for reasons beyond our reasonable control.

We will not be responsible if for any reason the Website is not available at any time or for any period. You are responsible for making all necessary arrangements so that you have access to the Web. You are also fully responsible for ensuring that any person who has access to the Web through their Internet connection is aware of these TERMS and that they comply with them.

You can access most of the areas of the Website without registration, however, it is possible, in our discretion, to restrict access to all or some parts of the Website by limiting it to certain user groups such as users who have registered with us.

Accoubnt Registration and Security

To access the restricted areas of the Website, you will be asked to provide certain registration data or other information. If you are given a user identification name, password, or any other information as part of our security procedures, you must treat such information as confidential and you must not disclose it to third parties. It is a condition for the use of the Website that all the information you provide to the Website is correct, up-to-date, complete, and true.

If you know or suspect that someone you do not know uses your user identification code or password, or if you are aware of any unauthorized use of your username or password or any other security breach, you must immediately notify contacto@femivoz.es. Be sure to leave your account at the end of each session and take special care when accessing your account from a public or shared computer so that others cannot see or record the password or other personal information.

We have the right to disable any user identification code or password, whether chosen by you or assigned by us, at any time if, in our reasonable opinion, you have breached any of the provisions of these TERMS.

Intellectual Property Rights

We are the owners of all intellectual property rights throughout the Website (including, without limitation, copyright and database rights (including software) and logos or trademarks (registered or not) and in the material published therein, including, without limitation, logos, graphics, photographs, animations, signage, publications, presentations, videos, audio, headings, publications, reports and texts). These works are protected by MARIELA ASTUDILLO RAMIREZ and international laws relating to copyright, trademark, trade secrets, and other intellectual property or property rights worldwide.

The use of the Website and its contents does not grant you any rights over our intellectual property or the intellectual property of third parties on the Website and its contents.

Unless otherwise indicated, third parties (for example, business partners, customers and associates) who publish their contents on the Web retain copyright ownership of their material.

Except as expressly permitted in these Conditions, you may not copy, reproduce, republish, download, publish, transmit, record, commercially exploit, edit, communicate to the public, or distribute in any way the services, web pages, or materials of the Web or the computer codes of the elements that make up the website.

You can download or print non-substantial extracts from the Web content on the hard drive for the sole purpose of viewing it. When downloading or printing any content on the website, you must not remove or modify any registered trademark, copyright, or other proprietary notice, legend, or restriction of product identification including the details of any material or information contained in the Web pages. In addition, you are not allowed to modify, in any way, the paper or digital copies of any material that you have printed or downloaded.

You should not use, even partially, the materials on the Website for commercial purposes without obtaining a license to do so from our authorization services. You may not copy or republish such information in any other way, without our prior written consent.

Any use other than that permitted under this section can only be carried out with our prior and express authorization.

Your Conduct and Use of the Website

The website will only be used for legal purposes and in accordance with these terms and conditions. You agree to use the Website even partially, in accordance with all applicable laws corresponding to the jurisdiction from which you access the website.

You agree that, by using the Website, or any part thereof, you may not:

  • use the Portal in a way that may lead to the performance of any criminal activity or that violates or contravenes any local or international law and/or regulation;
  • use the website in a manner that infringes the rights of another person, company or company (including, without limitation, intellectual property rights, confidentiality rights or privacy rights);
  • introduce or transfer through the Website material that is defamatory, slanderous, obscene, offensive, threatening, or blasphemous material that may cause unnecessary discomfort or anxiety;
  • use the Website to impersonate a third party or attempt to impersonate us or any of our employees, another user, person, or entity (this includes, without limitation, the use of email addresses associated with any of the above) engage in conduct that restricts or prevents the use of any person of the Website, as determined by us, that may harm the users of the website or expose them to liability;
  • Transfer files through the website that contain viruses, Trojans, worms, or any other malicious or technologically harmful thing or that may interfere with, interrupt or alter the normal functioning of the Website;
  • use the Website in such a way that it is interrupted, overloaded, damaged, affects its performance, makes it less efficient, or in a way that impairs the effectiveness or functionality of the Website;
  • use the Website to send unsolicited advertising or other promotional material or any form of request by email or by any other means;
  • Do not do anything that may attempt to evade or interfere with any security element of the Web, or interfere with any of our or our affiliated companies, websites, servers, or network;
  • use robots, spiders, or other automatic device, process or means to access the Web;
  • use any manual process to control or copy any part of the material on the Website, or for any unauthorized purpose without our prior written consent;
  • attempt to gain unauthorized access to any part or component of the Website, the server on which the website is stored, or any server, computer, or database connected to the Website;
  • attack the Web through a denial of service attack or a distributed denial of service attack;
  • Upload files that contain an active hypertext link to another website;
  • Allow or incite a third party to do any of the above. In the event that you have a claim against another user of the Website that arises from the use of that user of the Website, if you decide to pursue such right, such claim or action will be independent and without resorting to us.

Your legal obligations/Your commitment to us

You confirm that:

  • All information and data provided by you to us (including registration, if applicable) are true, accurate and up to date in all aspects and at all times;
  • You will comply with the restrictions on the use of the Website as set forth in the Conduct and Use of the Website” above and as set forth elsewhere in these TERMS; and in relation to any material sent to the Website, you have the right to do so and have obtained all necessary licenses and authorizations.

You agree to compensate us in full, (including legal fees in relation to such claim or damages) made by a third party with respect to any matter in relation to or arising from your use of the Website including any violation or suspected breach of These Conditions or your violation of any law or the rights of a third party.

Indemnity

You agree to defend, indemnify and avoid us, our affiliated companies and licensees and their respective officers, directors, employees, contractors, agents, dealers and suppliers of and against all claims, liabilities, damages, losses, costs and expenses, (including attorney fees) arising out of any breach of the conditions by you (including in relation to any of the materials submitted by you) or any other liability arising from your use of the Website other than expressly authorized in these Conditions or the use of any information obtained from the website or the use by any other person who accesses the Website using your Internet account.

Our legal obligations and Limits of Liability

None of these Conditions will exclude or limit our liability for falsehood or for death or personal injury resulting from our negligence, or for employees or agents or for any other liability that cannot be excluded or limited under applicable law.

 We do not accept any responsibility for:

  • damage to your computer system or loss of data or other materials of your property that results from your use of the Website or in connection with the download of any material published on it, or on any website linked to it, unless it is due to our negligence; and any loss, damages, expenses, costs, delay or other liability (including, without limitation, financial losses, such as loss of benefits), that you may incur as a result of any event beyond our reasonable control (including, without limitation, any failure of the transmission, communication, computer, or other facilities or your inability to access the Website for any reason or for the omission, error or delay in sending or receiving any notification or communication or instruction through of the mail or by any electronic means).

To the extent permitted by law, we and our affiliated companies expressly exclude:

  • all conditions, guarantees and other TERMS that may be implied by statute, common law or the law of equity; including, without limitation, any warranty of merchantability, non-infringement, and suitability for a particular purpose;
  • any responsibility for any loss or direct, indirect or consequential damage that may occur in relation to the Website or in connection with the use, inability to use, or the results of the use of the Website, any website related to it and any material published in it, including, without limitation, any liability for loss (i) of revenue or sales; (Ii) the loss of business; (Iii) the loss of benefits or contracts; (Iv) the loss of anticipated savings; (V) loss of data; (Vi) loss of goodwill; (Vii) loss of management or office on time; (Viii) computer failure; and (ix) for any other loss or damage of any kind that arises and is caused by tort (including negligence), breach of contract or otherwise, although foreseeable.

We will not be liable for any loss or damage caused by a virus, distributed denial of service attacks, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other exclusive material due to your use of the Website or Download any content on it, or on any website linked to it.

The link to the Web

You can establish a link to the Web, provided that:

  • They are linked only to the main page of the Website;
  • the link is to a website you own;
  • the link is fair and legal and does not damage our reputation or take advantage of it;
  • The link does not suggest any form of association, approval or support from us where there is none;
  • You do not delete or hide ads, copyright notices or any other proprietary, legal or trademark notices on the Web; and the website is not framed on any other site.

To establish a link to the website, you give us prior written notice of said link by sending an email to contacto@femivoz.es

We reserve the right to withdraw your permission to establish links without notice and you must immediately stop providing links to the website if you are notified by us.

Links to third party websites

Eventually we can provide links to other websites (through advertising or otherwise). Reciprocal links to third-party websites are not provided solely because they join us. These links are provided for ease of reference and information only. We have no control over such third-party websites and we are not responsible for their content. The inclusion of links does not imply any endorsement of the material contained in said websites or any association with their operators.

If you decide to access any of the third-party websites linked to this website, you do so at your own risk and subject to the TERMS and conditions of use of said websites. You acknowledge that we will not be part of any transaction or contract with a third party and, to the extent permitted by law, we are not responsible to you for any loss or damage you may suffer from the use of those websites. You agree that you will not involve us in any dispute between you and the third party.

Security

We reserve the right to take legal measures, including, without limitation, referral to the police, for any illegal or unauthorized use of the Website. We also reserve the right to take any action to prevent the unauthorized use of our intellectual property rights.

We may cooperate with any legal authority or court order that requests or orders to disclose the identity of or locate any person who violates the Conduct and Use of the Site Section above or otherwise for the prevention or detection of crimes or apprehension or the prosecution of criminals. There may be other circumstances in which it may be required by law to disclose information about you or your use of the Website. You waive and exempt us from any claim resulting from any action taken by us during or as a result of your investigations and from any action taken as a result of investigations conducted by us or law enforcement.

We may investigate any breach of notification of these TERMS or complaints and take any action we deem appropriate (which may include, without limitation, the removal of any information, issuance of warnings, suspend, restrict, or terminate your access and/or the removal of any of the Materials from the website We reserve the right at our discretion, to suspend, restrict, or cancel access to this website at any time without notice if we have reasonable grounds to believe that you have breached any of the restrictions on the realization and use of the previous web section.

Dismissal and Waiver

If any provision of these Conditions is considered by a court or an invalid or unenforceable regulator for any reason, that provision will be eliminated or limited to the minimum extent such that the remaining provisions will continue to apply.

No waiver of these TERMS by us shall be deemed a subsequent or continued waiver of said term or condition or any other term or condition, and the fact by us to enforce a right or provision under these TERMS shall not constitute a waiver of such right, or provision.

Applicable Law and Jurisdiction

In the event of any dispute between you and us in relation to these TERMS or any claim arising from or related to it, a visit to the Web, the law of SPAIN will apply without giving effect to any choice or conflict of provision law or rule. If you wish to bring legal action against us, you must do exclusively in the COURTS OF MARBELLA. However, we reserve the right to bring an appeal against you for breach of these conditions in your country of residence or any other relevant country. You agree to waive any objection to the exercise of jurisdiction over you by such courts and place in such courts.

Your worries

The website is controlled and operated by NAME OF MARIELA ASTUDILLO RAMÍREZ. We do not ensure that the materials on the Website are appropriate or available for use elsewhere. Those who decide to access the Website from other places do so at their own risk and are responsible for complying with all local laws and to the extent that local laws are applicable. 

If you believe that there has been no violation of your intellectual property rights or that it has been the subject of a defamatory statement, please immediately notify the address provided below (i) in writing and the verifiable confirmation that it is, or is authorized to act on behalf of or the owner of the intellectual property right or the person claiming defamation; (Ii) the nature of the offensive material including its location on the website; (Iii) your full name, phone number and email address including any address; (Iv) a statement that the claim made is accurate and true to the best of your knowledge and belief. Claims notifications should be sent by email to contacto@femivoz.es or in writing to Altos del Rodeo 20-7, 29660 MARBELLA.

If you have any questions about the material that appears on the website, or if you want to report any inaccuracies or errors on the Website, or if you have any suggestions on how the content can be improved, please contact us at the following address: contacto@femivoz.es.

If you wish to make any use of the material of the website other than the one established above, please contact us at the following address: Altos del Rodeo 20-7, 29660 MARBELLA.

If you have any questions about these TERMS, please write to the Legal Department at Altos del Rodeo 20-7, 29660 MARBELLA, or contact us at contacto@femivoz.es.

All rights not expressly granted in these TERMS are expressly reserved by MARIELA ASTUDILLO RAMÍREZ.

Thank you for visiting our site.

These TERMS have been revised as of June 2018


GENERAL CONTRACT CONDITIONS

1º.- Lzgal Framework

In compliance with current regulations, the entity MARIELA ASTUDILLO RAMIREZ that operates through the Internet from this website WWW.FEMIVOZ.ES, the general conditions for contracting the products and/or services offered through it are detailed below and of which the rights and obligations of the parties are generated.

2º.- Identifiction

The present General Conditions of Contract (hereinafter “Conditions”) have the function of regulating the relationship between MARIELA ASTUDILLO RAMIREZ (hereinafter the “Provider”) and the clients (hereinafter the “User”), relating to all transactions made to through the website of the online store.

2º.1.- Offering Company

  • SOCIAL REASON: MARIELA ASTUDILLO RAMIREZ
  • COMMERCIAL NAME: MARIELA ASTUDILLO RAMIREZ
  • CIF: X1588529B
  • ADDRESS: ALTOS DEL RODEO STREET Nº 20 7
  • CITY: MARBELLA
  • PROVINCE: MALAGA
  • P .: 29660
  • PHONE: 625144647
  • EMAIL: contacto@femivoz.es

And from somewhere else:

2º.2.- The user

The user or client will be understood as the Internet user who acquires this condition, by registering on the website.

3º.- Aceptance

By accepting these Conditions, the User declares:

1. That is a person with the capacity to contract according to current regulations.

2. That you have read and accept these Conditions.

4º.- Disponibility

The User will have access always and, in any case, prior to the start of the product contracting procedure, to the conditions, and may be stored and/or reproduced on a durable medium.

5º.- Validity or Duration

The period of validity or duration of these Conditions and particular conditions of contract, will be the time that they remain published on the mentioned website and will be applicable from the moment the User makes use of the website, and/or proceeds to the hiring of any products.

6º.- Modifications

The provider reserves the right to unilaterally modify these Conditions, without this affecting the goods or promotions that were acquired prior to the modification by the User. The User undertakes to carefully read the contracting conditions, each time he proceeds with the contracting of any product given that they have been subject to modification since the last time he accessed.

7º.- Nullity

If any clause included in these Conditions is declared totally or partially null or ineffective, such nullity will affect only such provision or the part of it that is null or ineffective, the rest of the Conditions remaining.

8º.- Object of the contract

The purpose of this contract is to regulate the contractual relationship of sale between the provider and the user at the moment when he accepts the purchase during the online contracting process through the mechanisms set out below. The contractual relationship of sale involves the delivery, in exchange for a certain price and publicly exposed through the website, of one or several specific products. Each of these products may be subject to a specific regulation by means of the particular contracting conditions of each of them, of which more detail will be given in the section of guarantee, returns, withdrawal, or in the technical data sheet of the product itself, due to the different formats in which the products are marketed, their packaging, or their own nature.

9º.- User Registration

The User may only register on the website at the time of purchase. Therefore, you must do so in the “Cart” section, located in the upper right corner of the page. At that time, you will enter the required personal data as mandatory: name and surname, country, address, city, province, telephone, email, and password. The registration as a user of the store will provide access to the acquisition of products.

10º.- Geographical scope

This client name website operates and sells in international territory. From now on, this geographical area will be understood as “the Territory.” Therefore, only services will be provided in the Territory. The use of this website as well as any purchase made on it is considered made in Spain, and therefore subject to current Spanish laws and regulations.

11º.- Products Information

The Provider pays great attention to information related to the characteristics of the products and services through technical descriptions of all of them. All this is done within the limits of the technique and respecting the market standards.

12º.- Taxes, currency and shipping costs

In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT), which is shown in a broken-down manner. The services and products offered include the Value Added Tax (VAT) and in any case will be expressed in the Euro currency (€). These prices, unless expressly stated otherwise, do not include shipping costs or any other additional services and annexes to the purchased product.

13º.- Language in which the contract is developed

The contracting procedure and the pre-contractual information are in Spanish and French and these languages ​​will be used to carry out the contracting.

14º.-Steps of the Hiring/Purchase Process

14º.1.- Purchase process

The purchase process is easy and simple.

  1.  Method of placing an order as a guest or under registration.
  2. Billing Information
  3. Shipping Information
  4. Shipping Method
  5. Payment Information
  6. Order Review and Payment.

Provisions to take into account in the purchase process.

15º.- Product availability

When purchasing a product, it will be indicated if it is in stock or out of stock.

16º.- Types of products 

The website has a wide diversity of feminization sessions services of the

voice, as well as the possibility of acquiring the book “THE FEMINIZATION OF THE VOICE OF THE TRANSEXUAL WOMAN”

17º.- Maximum order amount

There is no maximum order.

18º.- How to extend or cancel my order

If the cancellation of an order occurs, the money is fully returned to the customer, but it will be the one who must bear the costs of returning the package.

19º.- Expenses and shipping methods and delivery time

The shipping costs amount to 7 euros for purchases made in Spain, while it will be 20 euros for those made from Latin America.

20º.- The delivery period

The delivery date at the customer’s address depends on the shipping area. We advise that upon receipt of your package verify that everything is in accordance with your order and that the package packaging is in perfect condition. The transport deadlines can be altered by extraordinary incidents in the carrier and by difficulties in the delivery of the merchandise.

21º.- Invoice

Where can I check my invoice? The invoice can be requested by the user in the email contacto@femivoz.es.

22º.- Value added tax

In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT), which is shown in a broken-down manner.

23º.- Payment Methods or Methods

In general, the User may choose the payment method

A) By credit / debit card, for which it will facilitate, among others:

 (i) name and surname;

(ii) card number;

(iii) CVV / CVC;

(iv) expiration date of the card;

B) By bank transfer

You must make the transfer to the account that will be indicated in a timely manner.

 C) By PayPal

You can make the payment of your purchase through PayPal. When choosing PayPal as a means of payment, the billing address indicated above will be ignored, and the address registered in your PayPal account will be taken into account for billing issues.

THE COUNTERBAG IS NOT ALLOWED.

Your card details will not be stored in our database, since when they are filled in, they will be on the secure website of the chosen bank.

24º.- General provisions on the Payment Process

Once the payment has been made correctly, the User will have access to an order confirmation page. In addition, you will receive a confirmation email of the services or products purchased.

The Provider reserves the right to cancel payments or orders in case there are indications of fraudulent operations by informing the competent authorities of the behaviors that are subject to investigation for fraud prevention.

25º.- Returns of defective, damaged or incorrect products or exercising the right of withdrawal

According to regulatory regulations, the right of withdrawal to the service contracted from MARIELA ASTUDILLO RAMIREZ is reflected in section 18.

26º.- Exceptions to the right of withdrawal

The right of withdrawal does not apply to the delivery of:

Products that can see its nature altered.

27º.- Customer Service: Help, Suggestions and Claims

At any time, you can contact our Customer Service to ask for help, make suggestions or complaints by writing to contacto@femivoz.es, or by calling 625144647 from 9 AM to 7 PM.

28º.- Rights of the Provider

l Keep, modify or suspend your website without prior notice.

  • Modify the price of offers.
  • Reject orders due to lack of stock or customer default.
  • Refuse access to computer tools to customers in case of default of these conditions.
  • Receive the amount of customer purchases, the transaction accepted.
  • Reserve the domain and retain full ownership of the item until full payment for customer’s part
  • Not reproduce, transfer or dispose of the information published by the Provider in all its contents without the express permission of the company itself.
  • Proceed to correct or amend human or computer errors.

29º.- Limitation of liability

All information provided by the User to the Provider and through the corresponding forms must be truthful. It is the responsibility of the User to keep the data provided, to the Provider, duly updated. In any case, the Provider disclaims any liability for damages caused as a result of providing false, insufficient, inaccurate or incorrect information. Access to the website does not imply any obligation on the part of the Provider to verify the authenticity, suitability, completeness, accuracy, adequacy, and updating of the information provided by the User through the corresponding forms. The Provider shall not be liable in those cases in which it corresponds to the parents, guardians or legal representatives of the minor or disabled Users, authorize access, provision of personal information, or use of the website or the contracting of any products or services provided through applications or web platform. It will be the responsibility of the aforementioned parents, guardians, or legal representatives to supervise the access and use of the minor or disabled to the contracting of the products and services provided through WWW.FEMIVOZ.ES The access of the Users to the Contents does not imply any obligation for part of the Provider to control the absence of viruses or computer elements that may have any harmful effect on the User’s computer equipment. In any case, it will be up to the User to have the necessary tools to detect said viruses or computer elements of a harmful nature. Consequently, the provider will not be responsible for the possible damages caused to the computer equipment of the Users or third parties during the access to the Contents. The Provider will not be liable for interruptions that occur in electrical or telecommunications services that prevent users from using the services offered.

30º.- Applicable Law and Jurisdiction

These conditions will be governed or interpreted in accordance with Spanish law in what is not expressly established. The provider and the user agree to submit any dispute that may arise from the provision of the products or services subject to these conditions, to the Courts and Tribunals of the user’s home. In the event that the user is living outside of Spain, the provider and the user expressly waive any other forum, submitting to the Courts and Tribunals of the address of THE OWNER OF THE WEBSITE.

31º.- Online dispute resolution platform for consumers and merchants

The European Commission has launched a platform to help consumers and merchants resolve disputes related to purchases made on the Internet. Address to the platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=ES

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